Last Updated: June 2026

Privacy Policy — g63com Online Gaming Platform

This Privacy Policy explains how g63com collects, uses, stores, and protects your personal information when you use our platform. Your privacy matters to us, and we want you to understand exactly how your data is handled.

Your Privacy Is a Priority at g63com

By registering an account and using the g63com platform, you consent to the collection and use of your personal data as described in this policy. If you have questions at any time, you can contact us at [email protected].

01 What Personal Data We Collect

When you register and use g63com, we collect different categories of personal data depending on your activity on the platform. This includes:

Category Examples When Collected
Identity Data Full name, date of birth, government-issued ID details Registration and KYC verification
Contact Data Mobile number, email address Registration and account settings
Financial Data Bank account details, e-wallet references (GCash, Maya), transaction history Deposits and withdrawal requests
Technical Data IP address, device type, browser type, session logs Automatically when you access the platform
Usage Data Games played, bet history, session duration, platform navigation During active sessions
Communications Data Records of support queries, chat logs When you contact customer support

We only collect data that is necessary for the purposes described in this policy. We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information unless specifically required by law.

02 How We Use Your Personal Data

g63com uses your personal data for specific, legitimate purposes. We do not use your data in ways that are unrelated to the operation of the platform or your account. The main ways we use your data are:

  • Account management: Creating and maintaining your g63com account, verifying your identity through KYC, and securing your account with OTP authentication.
  • Transaction processing: Handling your PHP deposits through local banking channels and e-wallets, and processing your withdrawal requests.
  • Platform operation: Delivering games, recording bet results, calculating balances, and managing your VIP loyalty points.
  • Compliance and fraud prevention: Verifying your age (players must be 21 or older), detecting unusual activity, and meeting legal obligations including anti-money laundering requirements.
  • Customer support: Responding to queries about your account, payments, or gameplay.
  • Service improvement: Using aggregated, anonymised usage data to understand how the platform is used and to make improvements.
  • Communications: Sending you account-related notifications such as transaction confirmations, security alerts, and — where you have opted in — information about relevant platform updates or offers.

We do not use your data for automated decision-making that produces significant legal effects on you without human review.

04 Sharing Your Personal Data

g63com does not sell your personal data to third parties. We share your data only in the following circumstances and only to the extent necessary:

  • Game providers: Certain technical data is shared with the providers of games available on our platform in order to deliver gameplay services.
  • Payment processors: Financial data is shared with Philippine banking institutions and e-wallet providers to process your PHP deposits and withdrawals.
  • Identity verification services: Identity and document data is shared with third-party KYC providers to verify your identity as part of our registration and compliance procedures.
  • Legal and regulatory bodies: We may disclose data to law enforcement or regulatory authorities where required by law or where disclosure is necessary to protect the rights and safety of users or the platform.
  • Platform infrastructure providers: Technical service providers who host or operate parts of our platform infrastructure may process technical data as part of service delivery, subject to confidentiality agreements.

Any third party with whom we share data is required to handle it securely and only for the purpose for which it was shared.

05 How Long We Retain Your Data

g63com retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and our operational requirements. In practice, this means:

  • Account and identity data is retained for the duration of your account and for a minimum period following closure as required by financial and legal compliance obligations.
  • Transaction records are retained in accordance with applicable financial record-keeping requirements.
  • Technical and usage data may be retained in anonymised or aggregated form for analytical purposes beyond the active account period.
  • Communications with customer support are retained for a reasonable period to support ongoing service and dispute resolution.

When data is no longer required for any legitimate purpose, it is securely deleted or anonymised in accordance with our data management procedures.

06 How We Protect Your Data

g63com uses a combination of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include:

  • SSL encryption: All data transmitted between your device and the g63com platform is encrypted using SSL (Secure Sockets Layer) technology.
  • OTP account security: Account access requires one-time password verification sent to your registered mobile number, reducing the risk of unauthorised login.
  • Access controls: Internal access to personal data is restricted to staff who need it to perform their job responsibilities, and is subject to confidentiality obligations.
  • System monitoring: Our platform systems are monitored for unusual activity and potential security incidents.

While we take all reasonable precautions, no system is entirely immune from security risks. If you suspect your account has been compromised, please contact support immediately at [email protected].

07 Cookies and Tracking Technologies

g63com uses cookies and similar technologies to operate the platform, improve your experience, and analyse usage patterns. Cookies are small text files stored on your device when you visit our platform.

The types of cookies we use include:

  • Essential cookies: Required for the platform to function — including session management, login state, and security features. These cannot be disabled without affecting platform functionality.
  • Analytics cookies: Used in anonymised or aggregated form to understand how the platform is navigated and which features are used. This helps us improve the overall experience.
  • Preference cookies: Used to remember your settings and preferences across sessions.

You can manage cookie settings through your browser. Disabling non-essential cookies may affect certain platform features but will not prevent you from using core functionality.

08 Your Privacy Rights

As a registered user of g63com based in the Philippines, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected].

Right to Access

You can request a copy of the personal data we hold about you and information about how it is used.

Right to Rectification

If any of your personal data is inaccurate or incomplete, you can request that we correct or update it.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data. This right is subject to our legal and compliance retention obligations.

Right to Object

You can object to the processing of your data for marketing purposes. You may also object to processing based on legitimate interests in certain circumstances.

Right to Data Portability

Where technically feasible and legally applicable, you may request your data in a structured, commonly used format.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time through your account settings or by contacting support.

09 Minors

g63com strictly does not permit access to players under 21 years of age. We do not knowingly collect personal data from individuals under 21. If we become aware that an account has been registered by someone under the required age, that account will be closed and any associated data will be deleted in accordance with applicable requirements.

If you believe a minor has accessed the g63com platform, please notify us immediately at [email protected] so we can take appropriate action.

10 Updates to This Policy

g63com may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or platform functionality. When we make updates, the revised version will be published on this page with a new effective date.

For material changes that significantly affect how we use your data, we will provide reasonable advance notice through your registered contact details or a notice within the platform. Continued use of g63com after a policy update constitutes acceptance of the revised terms.

We encourage you to review this page periodically to stay informed about how your data is handled.

11 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with the g63com support team:

Email: [email protected]

We aim to respond to all privacy-related enquiries within a reasonable timeframe. For account-related queries that require identity verification before we can act, we may ask you to confirm your identity before processing your request.

This Privacy Policy should be read alongside our Terms and Conditions, which govern your use of the g63com platform.

Our Privacy Commitments

Six ways g63com works to keep your personal information safe and handled responsibly

SSL-Encrypted Connections

Every session on g63com uses SSL encryption to protect your personal and financial data in transit between your device and our platform — whether you are on mobile data or Wi-Fi.

OTP-Secured Account Access

Your g63com account access is protected by one-time password verification sent to your registered mobile number. This reduces the risk of unauthorised access even if your password is compromised.

KYC for Secure Withdrawals

Identity verification ensures your withdrawal destination matches your verified identity. Your Philippine Peso winnings go only to the account registered in your name.

We Never Sell Your Data

g63com does not sell personal data to third parties for advertising or marketing purposes. Your information is used only for the purposes described in this Privacy Policy.

Your Rights Are Respected

You can access, correct, or request deletion of your personal data. You can also withdraw consent for marketing at any time. Contact [email protected] to exercise your rights.

Plain Language Policy

We write our Privacy Policy in straightforward English that is easy to understand — so Filipino players know exactly what data is collected and why, without needing a legal background to follow it.

Ready to Play at g63com?

Register your account, complete identity verification, and enjoy slots, live casino, sports betting, and eBingo — all in Philippine Peso, with your data handled securely.

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