Gaming at g63com is meant to be an enjoyable part of your leisure time — not a source of stress or financial pressure. This page explains how we support safe play and what tools are available to every player on our platform.
Online gaming is entertainment. No outcome at g63com is ever guaranteed, and no strategy eliminates the built-in house edge across any game category. Please never wager money you cannot afford to lose, and always treat gaming as a leisure activity with a defined personal budget.
At g63com, we want every Filipino player to have a positive experience on our platform — whether you are spinning slots, watching a live casino table, placing a PBA sports bet, or playing eBingo on your phone. But we also recognise that online gaming carries real risks if it is not approached with the right mindset and habits.
Responsible gaming means approaching every session with a clear budget, a defined time limit, and the understanding that outcomes are determined by chance. It means walking away when your session budget is spent — not chasing losses. And it means recognising when gaming stops being enjoyable and starts feeling like an obligation.
g63com provides tools that make responsible gaming practical, not just theoretical. You can set spending limits on your account, use session time reminders, and request a self-exclusion if you need a break from the platform. These tools are designed to put you in control of your gaming experience — and they are available to every registered player at any time.
If you are ever unsure about whether your gaming habits are healthy, the self-check questions in the FAQ section below can help you think it through. You can also reach out to our support team at [email protected] at any time — we take player wellbeing seriously.
You can set a limit on how much PHP you deposit into your g63com account over a given period — daily, weekly, or monthly. Once your limit is reached, no further deposits will be processed until the period resets. This tool is especially useful for players who want to maintain a clear gaming budget without having to manually track every transaction.
It is easy to lose track of time during an engaging gaming session — especially on mobile. g63com supports session reminders that alert you when you have been playing for a set duration. You choose the interval, and the reminder appears on screen. You can continue your session or step away — the choice is yours, but the prompt helps you make it consciously.
If you feel you need a break from gaming — whether for a defined period or indefinitely — you can request a self-exclusion through your account or by contacting support. During a self-exclusion period, your account access is suspended and you will not be able to deposit, play, or withdraw. Self-exclusion requests are taken seriously and processed promptly. To request one, contact [email protected].
Your g63com account includes a transaction and gaming history that shows your deposits, withdrawals, and gaming activity over time. Reviewing your history regularly is one of the simplest ways to stay aware of your gaming patterns and make sure they align with your personal budget and intentions.
If you are concerned about your gaming habits or need to request a self-exclusion, our support team is here to help. Reach out anytime — all requests are handled with care and confidentiality.
Problem gaming can develop gradually. Being aware of the warning signs early makes it easier to take action before it affects your finances, relationships, or wellbeing. If any of the following sound familiar, it may be time to step back, speak with someone, or request a self-exclusion.
Returning to gaming to try to win back money you have already lost
Spending more than you planned or can afford on a regular basis
Gaming late into the night and missing sleep or work the next day
Withdrawing from family or friends because of gaming time or losses
Feeling anxious, irritable, or restless when not able to play
Borrowing money or neglecting bills in order to fund gaming sessions
Hiding your gaming activity or the amount you spend from people close to you
Gaming stops feeling fun — it feels more like something you have to do
A summary of our commitments to player wellbeing on the g63com platform
Every player must be at least 21 years old to register and play at g63com. Identity verification is required to confirm your age before withdrawals are processed. Accounts found to be held by under-age players are closed immediately.
Set your own PHP deposit limits directly from your account — daily, weekly, or monthly. Limits take effect immediately when set. Increasing a limit requires a cooling-off period to prevent impulsive decisions during a losing streak.
Any player can request a self-exclusion at any time by contacting [email protected]. Your account will be suspended for the requested period with no access to deposits or gameplay. All self-exclusion requests are handled with discretion.
Your full transaction and gaming session history is available in your account at any time. Reviewing your activity regularly is one of the most practical habits for maintaining awareness of your gaming patterns and spending.
g63com does not target players who have shown signs of problem gaming with bonus offers or promotional messages. Players who are self-excluded or have set low limits will not receive gaming-related marketing communications.
Our support team is trained to handle responsible gaming requests with care. Whether you need help setting limits, understanding your history, or requesting a self-exclusion, you can reach us at [email protected] at any time.
Decide on your session budget in PHP before you start — and stick to it regardless of whether you are winning or losing.
Set a time limit for each session. Use your phone's timer or the platform's session reminder feature to stay on track.
Never play when you are stressed, tired, or under the influence of alcohol. Decisions made in those states are rarely ones you would make otherwise.
Treat any winnings as a bonus, not income. Withdrawing winnings rather than reinvesting them helps keep gaming in its proper place.
Take regular breaks — even during a good session. Step away from the screen, have a drink of water, and check in with how you are actually feeling.
If gaming stops feeling like fun, that is a clear signal to stop. It is always okay to close the app and come back another day — or not at all.
Take a moment to honestly consider these questions about your gaming habits. If several of them resonate with you, it may be worth setting stricter limits or taking a break.